Last year, I purchased the Simlab Soft IFC importer plugin. It was an annual subscription purchase. Another reason to dislike software as subscription. It didn’t seem to work in the manner I wanted, so a month or two later, I cancelled the subscription.
I find just the other day that they billed me for the annual subscription fee, so I requested a cancellation of the software (for the 2nd time now) and to refund my money.
I receive an email that they cannot / will not refund my money for the cancelled subscription. I sent them a screen shot of the cancellation confirmation, but still, they won’t refund my money.
I have disputed the transaction with my bank, so I’m sure it will be resolved as I need.
But, obviously, Simlab is a disreputable company. I would advise staying away from any of their plugins.
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