I recently installed LightUp (v6.15a?) extension in SU Pro2024 from the Extension Warehouse. Immediately upon confirming installation of the extension, SketchUp CRASHED.
ReOpening SU, a window appeared allowing me to open with or without loading extensions. Every time I tried opening WITH extensions, SU would immediately crash again. Every time I opened SU WITHOUT loading extensions, it would work normally however there were no extensions in my Extension Manager to manage so I could not uninstall the LightUp extension. I tried troubleshooting based on a few old forum archives that said I could remove the extension from the SU plugin file folders but apparently that method no longer applies to SU 2024.
Finally after far too much frustration, I opened SU without loading extensions then I opened the Extension Warehouse and installed the LightUp extension again and SU did not crash so I immediately uninstalled the LightUp extension, quit SU, reopened WITH extensions and it opened fine, all my extensions were in the Extension Manager except LightUp and everything worked normally again.
As a test, I tried installing LightUp again and, just as before, SU crashed upon confirmation of installation.
So, something is definitely wrong with the LIghtUp extension. Based on the fact it would install and not crash SU only when other extensions were NOT loaded makes me believe there may be a conflict with another extension. I contacted the developer of LightUp but have not received back any response.
For reference, the other extensions I have are as follows;
Add Location
Architextures
CleanUp3
Dynamic Components
EdgeTools2
Sandbox Tools
SketchUp Diffusion
Solid Inspector
Solid Inspector2
TT_Lib2
If anyone has insight on this issue or has experienced the same issue, please let me know. Thanks.
6 posts - 3 participants